Your Experience
Curious? We’ve Got Answers!
1. How do I book a luxury picnic with Luxed by Design?
We’re thrilled to be considered part of your celebration! Start by filling out our booking request form. Be sure to include your color preferences, occasion, and any specific requests so we can curate the perfect setup for you.
2. How far in advance should I book?
All bookings must be made at least 2 weeks in advance of your desired date. For bookings made within 5 days, a $150 rush fee will be added to your total.
3. How long does the experience last?
Our Luxed setups typically range from 2 to 3 hours, depending on your selected package size.
4. Where can my picnic be set up?
We offer setups in parks, beaches, hotel suites, and private residences. House calls are available for an additional fee. Please note that some locations may require a mileage/setup fee based on distance.
5. Do I need to pay a deposit?
Yes. A 50% non-refundable deposit is required at the time of booking to reserve your date. The remaining balance is due 72 hours before your scheduled setup.
6. What is your cancellation or rescheduling policy?
While deposits and final payments are non-refundable, you may reschedule at no cost if changes are made at least 48 hours in advance.
7. What happens if it rains?
We monitor the weather and will work with you to either reschedule or move the setup indoors if possible. The bubble tent is a great weather-safe option!
8. Is there a damage fee policy?
Yes. Any damages to our bubble tent or setup items will result in a $200 damage fee. A valid card is required to be kept on file until after your event to ensure all items are returned in good condition.
9. Are food and drinks included?
Each booking includes a complimentary glass of sparkling wine and assorted pastries or fruits. We also offer authentic Jamaican cuisine as a flavorful add-on—just let us know during booking!
10. How can I get in touch with you?
Have more questions? Feel free to reach out via email at [email protected] or message us directly on Instagram at @luxedbydesign.
service hours
Mon-Thu: 8 am – 5 pm
Friday: 8 am – 3 pm
Saturday: 10 am – 7 pm
Contact Us
- [email protected]
- South Florida
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